Update: May 28, 2019 at 4:30 p.m. ET: Earlier today, SamMobile reported that Samsung pulled the latest update, version ASE5, to its line of Galaxy S10 phones after folks on Reddit and XDA-Developers‘ forums reported several serious bugs.
According to device owners who grabbed the update, third-party apps and the phone itself freeze from time to time. For example, the restart and power off buttons that show up after long-pressing the power button don’t respond for some.
Others reported issues like the phone restarting long after the restart button was pressed, the power button not locking the Galaxy S10, and the fingerprint sensor either not responding or taking a long time to unlock the phone.
Making matters worse, a factory reset or restart doesn’t seem to make the issues go away. There’s a fix that involves a full reboot with the power and volume down buttons, but it seems like the issues eventually return as the day goes on.
An alternative workaround involves switching off your Wi-Fi. According to an XDA-Developers forum user, the issues don’t show up when you’re only using cellular data.
If you already grabbed the update, you can try the aforementioned workarounds and let us know in the comments if they worked for you. Samsung will likely push out a subsequent update that will hopefully squash the issues mentioned earlier. We’ll keep you posted on when that update arrives.
Original article: Welcome to the Samsung Galaxy S10, Samsung Galaxy S10 Plus, and Samsung Galaxy S10e Android update hub. Here, you’ll find everything you need to know about the latest Galaxy S10, S10 Plus, and S10e updates, including their current versions, and when future updates are likely to arrive. (Note: the Galaxy S and S Plus series phones usually receive their updates at the same time.)
Galaxy S10 and S10 Plus update
- Current stable version: Android 9 Pie
- When will the Galaxy S10, S10 Plus, and S10e get Android Q? December 2019 – January 2020 (estimated)
The Galaxy S10, S10 Plus, and S10e launched with Android Pie, the latest version of Android. They are expected to receive two major updates in the future in keeping with most flagship Android phones.
Based on Samsung’s recent updates, the phones should receive Android Q within four to five months of Google releasing the final version; Google is expected to release Android Q around this August.
We will continue to update this page as we learn more.
|Samsung Galaxy S10/S10 Plus/S10e update availability||Android Q||Android R|
Let us know which Galaxy S10 update you’re rocking in the comments, and if you’ve spotted an OTA we haven’t, tip us!
Looking for another device update? Head to our general Android Pie update tracker at the link.
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