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How to Fix MTP Driver Installation on Windows 10

Windows has undergone a major shift in terms of both UI design and other behind the scenes technicalities since Windows 7. Every update ever since, including Windows 8, Windows 8.1, Windows 10 and Windows 10 Anniversary update has brought with it some new bugs. It is not surprising that a lot of users don’t want to leave the comfort of using Windows 7. MTP connection problems have been one of the biggest headaches for users after Windows 10, especially after the Anniversary Update. The error messages you may get might be something like “MTP USB Device driver failed”, “MTP USB device not installing”, “MTP not recognized” or Code 28. If you’re one of these users, we have some tips to fix MTP driver installation on Windows 10.

It is a well-known problem and Microsoft has already released an update that should supposedly have fixed the issue. But in case it hasn’t, for you, before we jump into the nitty-gritty of things, I’d recommend that you try the following:

  1. Switch USB Ports – Most of the times using another USB port works, especially switching between the USB 3.0 port to USB 2.0. Try this even if the port was working a moment ago.
  2. Switch USB cable – Sometimes, using another USB cable can also fix the problem.
  3. Restart the PC – Often, a nice and sweet reboot is all it takes for a PC.

Fix MTP driver Installation on Windows 10

If none of the above medicines worked for your Windows 10 machine, you will need to perform some operations. It’s not as bad as I made it sound.

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1. Install wpdmtp.inf

2. Install the MTP USB Device Driver

3. Download and install the Media Feature Pack

This update is primarily meant for N and KN versions of Windows 10 which do not offer the Windows Media Player as well as some related technologies to the end user. In some cases, installing the Media Feature Pack might solve the issue as well. All you have to do is download the appropriate update from Microsoft’s Website, install it and reboot your PC. If your PC is 64-bit, download Microsoft-Windows-MediaFeaturePack-OOB-Package_x64.msu which is a 108.9MB package otherwise download the 72.4MB package named Microsoft-Windows-MediaFeaturePack-OOB-Package.msu.

You don’t necessarily have to follow all of the aforementioned methods and most probably any one of the above three methods will solve your problem. Pick anyone you are more comfortable with.

Did any of these methods help you? Do let us know.


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